Privacy Policy
Last Updated: 9th Feb, 2026
Driver Knowledge Test (“we”, “our”, “us”) is operated by Eprotech Pty Ltd and is committed to protecting your privacy and handling your personal information in a transparent and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.driverknowledgetest.com.au (the “Website”).
We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website, you agree to the practices described in this policy.
1. Who We Are
Driver Knowledge Test is an independent online education platform that provides practice materials for learner drivers preparing for Driver Knowledge Tests (DKT) and Hazard Perception Tests (HPT) across Australia.
We are not affiliated with any government authority, and all official licensing exams are administered by state and territory transport agencies.
For privacy-related enquiries, contact:
[email protected]
2. What Personal Information We Collect
We only collect personal information that is reasonably necessary to operate our educational platform and deliver our services.
Depending on how you interact with the Website, we may collect:
Information You Provide Directly
- Name
- Email address
- Contact details
- Account login credentials
- Messages sent through contact forms
- Support enquiries
Payment Information
Payments are securely processed through Stripe and PayPal.
We do not store your full credit card or payment details on our servers.
Please refer to the privacy policies of Stripe and PayPal for information about how they manage your data.
Automatically Collected Information
When you visit our Website, certain technical data may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Session duration
- Referring URLs
This information helps us improve platform performance and user experience.
3. How We Use Your Information
We use personal information for legitimate business and educational purposes, including to:
- Provide access to our practice platform
- Process transactions
- Respond to enquiries
- Deliver customer support
- Improve website functionality
- Monitor usage trends
- Maintain platform security
- Send important service communications
Where permitted by law, we may also send service-related updates. You may opt out of non-essential communications at any time.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience.
Cookies help us:
- Understand how visitors use the site
- Remember preferences
- Improve navigation
- Analyse performance
You can control cookie settings through your browser. Disabling cookies may affect certain features of the Website.
5. Analytics and Third-Party Services
We may use trusted third-party analytics providers to better understand user behaviour and improve our educational content.
These providers may collect anonymised or aggregated data that does not directly identify you.
We take reasonable steps to ensure third-party providers handle data securely and in accordance with applicable privacy standards.
6. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose information where reasonably necessary to:
- Payment processors (Stripe and PayPal)
- IT service providers
- Hosting partners
- Security providers
- Professional advisers
- Regulatory authorities where required by law
Any disclosure is limited to what is necessary for the relevant purpose.
7. Overseas Data Transfers
Some of our service providers may operate servers or infrastructure located outside Australia.
Where personal information is transferred overseas, we take reasonable steps to ensure it is handled in a manner consistent with Australian privacy obligations.
8. Data Security
We implement appropriate technical and organisational safeguards designed to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures include:
- Secure hosting environments
- Encrypted connections (HTTPS)
- Access controls
- Regular monitoring
However, no online platform can guarantee absolute security. Users share information at their own risk.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
10. Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if that information is inaccurate, incomplete, or outdated.
To make a request, contact:
[email protected]
We will respond within a reasonable timeframe.
11. Marketing Communications
If you receive communications from us, you may unsubscribe at any time using the opt-out mechanism provided or by contacting us directly.
We respect your preferences and will process requests promptly.
12. Children’s Privacy
Our Website is designed for learner drivers and general educational use.
We do not knowingly collect personal information from children in a manner that breaches Australian privacy laws. Where required, supervision by a parent or guardian is recommended.
13. External Links
Our Website may contain links to third-party websites for informational purposes.
We are not responsible for the privacy practices of external sites and encourage users to review their policies before providing personal information.
14. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will always be published on this page with the revised “Last Updated” date.
Continued use of the Website constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us:
Driver Knowledge Test
Operated by Eprotech Pty Ltd
[email protected]
We take privacy concerns seriously and will work to address your enquiry promptly.
If you have questions about this policy, contact us at [email protected].